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★质量包管Quality assurance

对j9九游会公司提供的种种柴油j9九游会,均可享有12个月或1000小时(先到为准)保修。统统因j9九游会制造缺陷惹起的妨碍,均由j9九游会卖力联系修复。机组易损件、一样平常利用斲丧件、人为操纵失误,忽略调养招致的破坏不在此质量包管范畴内。

All kinds of diesel generator sets provided by our company can be guaranteed for 12 months or 1000 hours (whichever comes first). Our company is responsible for contacting and repairing all the faults caused by the manufacturing defects of the generating set. The damage caused by careless maintenance is not within the scope of this quality guarantee.

★售前办事Pre-sale service

售前收费提供负载容量剖析、选型配套、技能征询、帮忙用户机房部署、设置装备摆设安置计划。

Free load capacity analysis, type selection, technical consultation, assistance to the user room layout, equipment installation planning.

★售中办事Sale service

为使客户准确掌握种种型号发电机的操纵、利用和调养,j9九游会专程为用户收费提供现场或到j9九游会承受差别范例j9九游会的培训课程。

In order to enable the customer to correctly master the operation, use and maintenance of various types of generators, our company specially provides on-site training courses for users free of charge or accepts training courses for different types of generators in our company.

★售后办事After-sales service

j9九游会十分器重售后办事,对用户创建电脑存档,跟踪办事,活期办事,活期巡检。维修中心具有疾速的反响办理体系,在接到用户关照1小时内呼应,举行德律风引导扫除妨碍,如仍旧办理不了,将由公司售后办事部分布置近来维修点维修,办事职员在第临时间内抵达用户现场举行维修办事和技能引导。对主顾质量题目的赞扬,j9九游会将严厉遵照实事求是的准绳,派专人卖力究竟,在最短的工夫内给主顾得意的回复。

Our company attaches great importance to after-sales service, establishing computer archiving, tracking service, regular service and regular inspection. Maintenance center has quick response management system, the user notice response within 1 hours, telephone guidance, troubleshooting, if still not solve, will be arranged by company after-sales service department recently pits maintenance, service personnel to the user in the first field maintenance services and technical guidance. We will strictly follow the principle of seeking truth from facts when we complain about customers' quality problems. We will assign special personnel to take charge of the complaints and give satisfactory answers to customers in the shortest time.

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